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Policies

Pick-up and Drop-off
No charge for pick-ups or drop-offs in the San Jose metropolitan area. A surcharge may apply elsewhere. A $50 one way rental fee applies when the car is rented in SJO or Paseo Colón and returned in LIR, or vice versa.

Maximum Rental
For non-Costa Rican residents, rental must finish before customer has been in Costa Rica for 3 months. Proof of entry is required at time of rental. Long term rentals must renew their agreement every 30 days.

Child Seats
Costa Rican law requires children under 12 travel with child seats. The car seat will differ depending on the age and the weight of the child. Limited child seats and boosters are available. Please reserve prior to your arrival, the cost is $5 per day.

Insurance Requirements
If renter cannot present proof of insurance in Costa Rica at time of rental, renter may be required to purchase liability insurance as a condition of rental.

Airport Taxes
No airport taxes apply.

Driving Restrictions
All vehicles are restricted for use within the boundaries of Costa Rica.

Cancellation Policy
Renter can cancel at anytime prior to scheduled reservation date. On no-show, the first day of rental will be charged to client’s credit card.

Shuttle Service
Shuttle service provided from San Jose’s International Airport (SJO) and Liberia International Airport (LIR). Agent will be waiting for customer outside the main terminal. Please call our office at +506-2430-4647 to arrange pick up if agent is not found.

Age Requirements
Minimum Age: 21. Age 21 to 24 – $15 surcharge applies to renters between 21 and 24.

Additional Drivers
3 additional drivers permitted at an additional charge of $10 per day (per additional driver). Minimum Age for Additional Drivers is 25. Spouses can drive without any additional charges.

Deposit Requirements
Cash deposits are not accepted. Payless Car Rental Costa Rica accepts the following for rental deposits: VISA, Master Card, AMEX, Discover, Diners Club, JCB.

When SLI and CDW+ are purchased the deposit required is $500 plus the estimated amount of the rent. When SLI and CDW are purchased the deposit required is $1500 plus the estimated amount of the rent. When SLI is purchased without any form of CDW the deposit required is $3000 plus the estimated amount of the rent. When no coverage is purchased the deposit required is $5000 plus the estimated amount of the rent. Debit cards are accepted, however, please be aware that refund of the deposit may take up to 30 days or longer. The use of debit cards is permitted when all coverages are purchased.

Liability Sedans
$14.99 per day
Mandatory unless customer can provide evidence of Costa Rican liability coverage. The liability insurance limits the responsibility of the client over damages it may cause to third parties or properties to 20%. The insurance has coverage of up to 40 million colones per person and 100 million colones per accident. This coverage applies for vehicles MCMR CCMR SCAR.

Liability 4WD & Vans
$19.99 per day
Mandatory unless customer can provide evidence of Costa Rican liability coverage. The liability insurance limits the responsibility of the client over damages it may cause to third parties or properties to 20%. The insurance has coverage of up to 40 million colones per person and 100 million colones per accident. This coverage applies for vehicles CFMR SFAR FFAR RFAR LFAR MVAR PVMR.

Liability + Sedans
$5.00 per day
When purchased with Liability Sedans, it eliminates any deductible that may arise in relation to liability insurance. This coverage applies for vehicles MCMR CCMR SCAR.

Liability + 4WD & Vans
$8.00 per day
When purchased with Liability Sedans, it eliminates any deductible that may arise in relation to liability insurance. This coverage applies for vehicles CFMR SFAR FFAR RFAR LFAR MVAR PVMR.

CDW Sedans
$14.99 per day
The Collision Damage Waiver (CDW) limits the responsibility of the client over the rented vehicle to a deductible of $1000 in case of accident or theft. This coverage applies for vehicles MCMR CCMR SCAR.

CDW 4WD & Vans
$18.99 per day
The Collision Damage Waiver (CDW) limits the responsibility of the client over the rented vehicle to a deductible of $1500 in case of accident or theft. This coverage applies for vehicles CFMR SFAR FFAR RFAR LFAR MVAR PVMR.

CDW+ Sedans
$25.99 per day
The CDW+ covers damages to the rented vehicle caused by accident, this coverage has no deductible. This coverage applies for vehicles MCMR CCMR SCAR.

CDW+ 4WD & Vans
$29.99 per day
The CDW+ covers damages to the rented vehicle caused by accident, this coverage has no deductible. This coverage applies for vehicles CFMR SFAR FFAR RFAR LFAR MVAR PVMR.

NEGLIGENT DRIVING OR DRIVING UNDER THE INFLUENCE OF ALCOHOL OR DRUGS VOIDS ANY COVERAGE (CDW, CDW+ or SLI).

Emergency Roadside Assistance
$1.99 per day
In the event something happens to the rented vehicle, the renter will receive assistance anywhere in the country and if necessary, Payless Car Rental will provide a replacement vehicle.

Equipment Rental
GPS are available at $10.00 per day. Portable WiFi devices are available at $10.00 per day. Limited quantities are available. Please reserve prior to your arrival.

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